We care deeply about customer satisfaction. Customer feedback measures the result of the service we provide. What are other people saying about our service?
“Thank you so much for replacing 40 furnaces and 21 hot water tanks for us. The big project was completed ahead of the schedule. Job well done! We were deeply impressed by your professionalism and capabilities. We appreciate the fine workmanship, great price, and excellent warranty program. Deep inside, we feel that we made the right decision to choose your company for this important job. Thank you for your wonderful service. As such, we will be glad to speak to anyone who might call us for reference regarding your company.
Waldon Place Housing Co-op, Surrey
“Thank you for replacing my old furnace and hot water tank. Now my gas bill is about 40% less than before. Great job! I appreciated the responsiveness, fine workmanship, and good price. Next week, I will call your company to do an annaul safety inspection & tune up for my fireplace as well.”
- Ron & Kathy, New Westminster
“Steve, I am writing with pleasure to express our appreciation for the prompt, professional, and courteous service we received from All Time Heating Plumbing & Air Conditioning Ltd.
Last night, my old furnace was broken down. All of a sudden, it began blowing cold air. To make things worse, the motor started making loud noise. I felt cold and unsafe. So, I called your company for help.
Shortly after my call, your technician, Bill, arrived at our house. He was courteous and knowledgeable. During the trouble-shooting, he quickly found the faulty part in my old furnace. Bill described to me in detail about the functionality of this part. He gave me a quote on repair. And I approved it. Within 30 minutes, he resolved the problem, and my furnace was up and running. My house became warm again.
While working in my house, Bill also gave me some valuable tips. He told me how to avoid future repairs so that I can save money.
I want to thank Bill for his wonderful service. And I’d also like to congratulate you for having such a competent technician.
In conclusion, I am very satisfied with the repair. I believe that your technician had done more than I paid for. Thank you again for the great service. When I am ready to replace my old furnace, I will call your company for a free estimate.”
- Joe B. Vancouver
“ I’d like to thank you for doing a complete safety inspection and tune up on my old furnace. Now, I don’t have to worry about it any more. For a long time, I did not understand the benefits of such maintenance. My old furnace was eating too much gas. It always broke down in winter when I needed it most, and I ended up paying expensive repairs. But after the tune up, my furnace now is working like a charm…thank you again for the great service.”
- Cathy T., Richmond
“ …Very professional, fine workmanship, excellent rate… are the words I’d like to use to describe the service I received recently from All Time Heating Plumbing & Air Conditioning Ltd.. My old boiler used to be noisy. That scared me to death because it might blow up my home. I did not want to take the chance to let it continue to run. So, I called your company for help. To my surprise, your technician, Dave, showed at my door within an hour. He got into action right away. He flushed the air out of the pipes and boiler completely. While working here, he also did a complete safety inspection and tune up. Guess what? Now the scaring noisy is gone, and my boiler is working beautifully. Thanks so much for the job well done!…”
- Jason L., Burnaby
“…Fireplace annual cleaning & safety inspection is important to my family. Thank you for coming out to service and repair my fireplace last week. My glass door used to be dirty and the gas valve made humming noise. Now, the noise is gone. The fireplace is nice and clean. The glass door is shining like a star. I love it. What a marvellous job! Thank you…”
- Joan W., Surrey,
“… Thank you for looking after my heating and plumbing needs year after year! As a landlord, I need a competent reliable company like yours to maintain my houses. I am grateful because I can always count on your technicians for prompt service. The plumbing job your company did for me last week was excellent! Now, my house has correct water pressure. The new water lines you installed are working great. Thanks a million! I will call you again for a fee estimate when I am ready to replace my old furnace…”
- Dan M., Coquitlam